If you cannot log in and are seeing the above message it is most likely that you are mistyping your nickname or password, or that your profile has been deactivated.
Nicknames are not case-sensitive, so abcde is considered the same as ABCDE or any mixture of upper and lower case letters.
Passwords are case sensitive so you must enter your password using the same upper/lower case combinations that you used upon registration.
If you can't remember your nickname or password you can get a reminder sent to you here.
If you believe you are entering the correct details, then your profile may have been deactivated. There are two ways this can happen.
- You clicked the remove me link with the My Details area of the Site. Use the Reactivate Me link on the login page to restore your profile, although if you have been inactive for a while some of your profile content (text/pictures/movies) may have been deleted.
- Your profile has been removed by an administrator due to inappropriate conduct, fraud or other activity that falls outside the Site's Policies & Agreements, all members are expected to operate in an open and honest fashion.
In rare cases, it could be possible that someone else has gained access to your profile details and changed your nickname and/or password. If your profile is still visible on the Site then you should use the password reminder.
If you believe your profile should be active and if you have not been involved in anything that might fall under the items discussed in point 2 above, then please get in touch via this form.