Firstly, please ensure you are configured as Offering Services here. We are unable to verify Seeking members. You should also have a profile picture (or a Free Gallery image) uploaded.
All verification should take place within 48 hours. We endeavour to have your submissions checked and approved within 12 hours. In normal circumstances, it will be much sooner. In some cases, especially non-UK Nationals, it could be longer so please wait 48 hours before contacting us to see what's happening.
If you have been asked to provide verification documents and have done so but not heard back within 48 hours, it's likely that your documents were rejected. Please visit this page and resubmit documents that meet the criteria listed thereon. Note that a person who's ID is issued from a different country to that they purport to be in, are now required to provide proof of residency.
If you have submitted documents meeting the criteria and you have still not been verified after 48 hours, please get in touch.