If it is asking you to do something or supply any information then no, it is not genuine.
Emails:
The only emails AdultWork.com ever sends are notifications - something has happened or will happen.
If in doubt, login to the Site as normal (do not click on links or reply to emails), and do whatever it is they say you need to do via the Site's pages.
Never reply to or follow links in emails.
- Want to change your password? Do it here
- Change something in your profile? Here
- Provide verification documents here.
SMS:
Never give out information via SMS.
Any member who chooses to display their phone number is, unfortunately, open to the possibility of being targeted by unscrupulous people operating some sort of scam.
Any genuine text message that AdultWork.com sends would be delivered from our shortcode, we do not use a mobile number except in the event of SMS Chat or if you have the "Accept SMS" box ticked on your Edit Profile page.
The numbers on which the SMS Chat service operates (and other details about it) can be found here.
Keep abreast of current scams and phishing attacks via the Current Status Page.