The rating on your profile page will appear with a red underline if you have opted not to allow your ratings and feedback to be viewed.
This colouring is to give members decision-making insight at a glance. If they see this, they will know you are not showing your feedback or ratings and this can help inform them as to whether they'd like to book you or not.
If this is an error and you are happy to show your ratings and feedback, tick the Ratings box where it says "Show my Rating Number & Feedback " on your Edit Profile page.