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New Mastercard regulations

  • Updated

How will the Mastercard regulations changes affect me?  

Any website that accepts Mastercard as a payment method (Worldwide), where members upload images are affected by these regulations.  

As so many customers use Mastercard, we must comply with these regulations to ensure those customers can still subscribe to your content or enjoy your DirectCam, Movies & Phone Chat sessions 

AdultWork.com has created a solution to support you through these changes, with the new Content Consent area 

Some of the changes are as follows: 

Content Creators must obtain and keep on record written consent from all persons depicted in the content specific to the following areas: 

  • Consent to be depicted in the content. 
  • Consent to allow for the public distribution of the content  
  • Consent to upload the content to sites like AdultWork.com

Mastercard requires the Content Creator to verify the identity and age of all persons, depicted in the content, are adults and to be able to provide supporting documents upon request. 

 

Why has my profile been hidden? 

To be compliant with the new Mastercard regulations, sites like AdultWork.com must only permit content uploads from verified content providers.  

We have sent out emails to all non-verified members, so if you have been affected by this after the 15th Oct, please check your emails and follow the links to verify. 

 

Do I need to upload any documents to AdultWork.com? 

The quick answer is no, but we need you to confirm you have the documents and have checked the ID’s and age of all persons in your content.  

This confirmation is done in the Content Consent area. 

However, we may have to request you to provide the documents in accordance with the new Mastercard regulations. 

 

Do I need to delete some of my content? 

Again, the quick answer is no, any content which is not confirmed as having consent will be automatically hidden.  

This will give you time to obtain all the correct documentation, then you can confirm consent and the content will be viewable again. 

 

What content is affected? 

All profile photos, Free and Private Galleries, Movies, Erotica and any other areas where content is displayed on the site. 

 

I’m an Escort how will it affect me? 

If you have a profile photo or any content on AdultWork.com, then yes, as well as any other content you may have on your profile. 

 

I’m a DirectCammer how will it affect me? 

The same as all other profiles, but in addition, each time you click broadcast you will be asked to click an additional consent confirmation, this should only take a few extra seconds. 

 

I have lots of existing content on my profile, how will this be affected? 

We have created a Content Consent area. In this area you will be able to confirm consent of all your content in a few simple steps.  

As soon as this area is live, we will be contacting you with an update to this page, please check your email linked to your profile. 

 

I don’t have any other persons in my content, it’s all just solo. 

You will still need to confirm your consent in the Content Consent area, but simply click ‘I am the only person to appear in the content’. It’s a very quick process. 

 

If I don’t have the Content Consent documents for all my content, what do I do? 

As an example, if you have 200 movies and you don’t have consent documents for 50 of them, perform the high-level consent in the Content Consent area, then: 

  1. Go into your movie library and click on ‘More’ (three little dots to the right of the movie)  
  2. Then click on Manage Consent button  
  3. Then click the Revoke button.  

This will remove the consent for only that movie, and then the movie will be hidden. 

We will be providing ‘How to’ videos ASAP to give you a step-by-step guide to support these changes. 

 

How do I access the Content Consent area? 

In each of the areas where your content is uploaded, there will be a very clear ‘Manage Consents’ button which will direct you to fill out the consent for just this content. 

You can also access the master Content Consent area by clicking here, please ensure that you are logged into your account before visiting the consent area.

AdultWork.com Desktop: 

  1. Log into your profile 
  2. Click ‘My Details’ 
  3. Here you will see the ‘Manage Consents’ button 

 AdultWork.com Mobile App: 

  1. Log into your profile 
  2. Click ‘Menu’ 
  3. Click ‘My Details’ 
  4. Click ‘My Profile’ 
  5. Here you will see the ‘Manage Consents’ button 

 

What happens if I do nothing? 

Then unfortunately your content will be hidden from your customers, including your profile photos which may generate less enquiries or bookings. 

 

I don’t have a Mastercard personally, so why is my content affected? 

The changes are needed to ensure customers can purchase credits on sites like AdultWork.com, and it has nothing to do with an individual member having a Mastercard or not. 

Our Insider article contains a guide Video on how consent is provided, this can be accessed here. 

If you need any help getting your content consent procedure, you can get in touch with our Help Centre.

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