Possible reasons for failure to receive at all or in time include:
- You did not have .5 credits in your credits account when the message was sent by the other party
- You have insufficient room on your handset to accept more messages
- Your handset is out of range or switched off
- Your network provider is experiencing delays in delivering messages
- Unfortunately, the speed of delivery to your mobile is subject to delays imposed by your network provider.
- The sender included an emoji or smiley in their message, which results in it being converted from an SMS to an MMS message. Only SMS works with 2-Way SMS Chat.