Users/Seeking Services

Getting Started

• Why do I need to Age Verify?
• How to create a user account?

My account

• How do I verify my mobile number?
• I forgot my nickname/password, how can I recover them?
• How can I change or verify my email address, and prevent it from being marked unverified?
• I Can't Spend Credits, what should I do?

General Questions

• Direct Messenger FAQ for Seeking Members
• What is Map View?
• Buying or Renting a Movie?
• What is the Plus Membership?
• Introducing Profile Gifts
• How do I filter my search by Ethnicity or other criteria?

See all 14 articles

DirectCam & DirectIM

• Webcam Rules for Users
• What Is DirectIM & DirectCam And How They Work
• I cannot connect to cams, what should I do?
• What is DirectChat? Service Seekers
• DirectCam Requirements & Troubleshooting
• How do I re-enter/claim a refund on a DirectCam Special Offer session that has a duration remaining?

See all 10 articles

Billing Questions

• Credit Promotion Terms & Conditions
• Understanding the Service Fee on Credit Purchases
• How/Where Does VAT Apply To Members Seeking Services?
• What Is Place Of Consumption VAT?
• What Is Place Of Supply VAT?
• I'm Being Charged VAT But I'm Not In The EU VAT Area

See all 11 articles