Unfortunately, we are unable to allow members to withdraw credits immediately as this is open to abuse. Accordingly, there is a delay between receiving credits for certain items/sessions, and being able to withdraw them.
- Movies: Immediately
- Sale Items: 7 days
- Private Galleries: At the end of the subscription period
- Webcam: 24 hours after the end of the session
- Phone Chat: 24 hours after the end of the session
The date that the credits you received can be transferred is displayed next to each amount on your Credits History Page. That page also has links to where you can see the Webcam, Phone Chat and Sale Items credits that will be credited to you once released from escrow (after the above time frames have elapsed).
Once you have accrued at least 30 Credits you can request a transfer to a Cosmo Payment account. Once you have accrued 150 credits, you can request a bank transfer if you have a UK or European bank account with a BIC and IBAN number. If your bank account is eligible then the required numbers will be printed on your bank statement.
These thresholds apply to independent members. The transfer thresholds for Group administrators are higher; see the Group Administration Pages for more information.
If you wish to close your account, you will need to wait until you have accrued the minimum balance before attempting to withdraw your funds.