Credits, Vouchers & Freeviews
- Account Name Help - Credit Transfer Beneficiary
- Can I have one combined payment for my solo & duo accounts?
- Can You Reverse/Cancel My Pending Transfer
- Credits Statement Page explained
- Freeviews FAQs
- Gift Voucher Help
- How can I transfer funds to another member or refund them?
- How do I buy Credits with Cash using CashtoCode?
- How do I buy Credits with Cash using Neosurf?
- How do I get paid?
- How Do I Transfer Credits To My Bank Account?
- How does foreign currency exchange work when buying credits?
- How long does it take to receive my funds?
- How much is a credit worth?
- I am getting a message about not having the spend facility enabled.
- I am getting a message saying I can only pay the name on my ID and/or my payment must be to the UK
- I called the Premium Rate Telephone line but my account has not been credited
- I get a message saying ' ... not permitted to exchange credits... '
- I have strange or duplicate amounts on my card statement
- I haven't spent any credits but still getting the negative balance problem when transferring
- I need to change my purchase details / information.
- I offer services/content, how do Freeviews affect me?
- I tried to buy credits but they have not arrived, my account was debited
- Is there an administration fee to pay when I withdraw my credits?
- My Bank/Cosmo Payment transfer has not arrived
- My card details are being remembered, how do I delete them?
- My Credits Activity/Turnover shows different values for DirectCam versus Group Credits Report
- My payment receipt is being sent to the wrong email address. How do I change this?
- My transfer was due to be processed for payment today but has still not been marked as transferred
- Use Gift Vouchers as Payout