Credits, Vouchers & Freeviews
- Can I have one combined payment for my solo & duo accounts?
- Freeviews FAQs
- How can I transfer funds to another member or refund them?
- How do I buy Credits with Cash using Neosurf?
- How do I convert my credits into cash?
- How Do I Transfer Credits To My Bank Account?
- How does foreign currency exchange work when buying credits?
- How long does it take to receive my funds?
- I am getting a message about not having the spend facility enabled.
- I am getting a message saying I can only pay the name on my ID and/or my payment must be to the UK
- I am in the UK - can I use the FPS option?
- I have strange or duplicate amounts on my card statement
- I haven't spent any credits but still getting the negative balance problem when transferring
- I need to change my purchase details / information.
- I tried to buy credits but they have not arrived, my account was debited
- Is there an administration fee to pay when I withdraw my credits?
- My card details are being remembered, how do I delete them?
- My Credits Activity/Turnover shows different values for DirectCam versus Group Credits Report
- My payment receipt is being sent to the wrong email address. How do I change this?
- My transfer was due to be processed for payment today but has still not been marked as transferred
- Vouchers FAQs
- What does DirectCam/Chat Session Rollup mean on my Credits History?
- What is "Transfer Req. Fix..." in my Credits Statement?
- What is the "Do not allow quick purchasing" option for?
- What is the DirectCam Advisor Fee?
- Why are the amounts on my credits statement underlined?
- Why can't I quick purchase using the last 4 digits of my card number?
- Why do I have to provide ID to make a bank payment?
- Why do you use awork.co.uk on my card statements?
- Account Name Help - Credit Transfer Beneficiary