How can I synchronise timings for Phone Chat/Webcam sessions with customers? October 10, 2025 12:07 Updated At the bottom of all pages, you will see the current UK time. Please note that the entire site is based on UK time. Related articles How do I set up DirectIM? Can I show as available for Direct Chat only and not Direct Chat and Pre-booked Phone Chat? I can't hear audio in DirectCam How do I change my DirectCam strapline? How does DirectChat positioning work?