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How do I allow permissions in the browser when prompted?

  • Updated


This article instructs you on how to allow permissions in the browser on your device when prompted.

  • Chrome Browser on Windows desktops and Chromebooks

    Click the padlock icon to the left of the browser address bar and ensure both your camera and microphone are set to "Allow".

  • Firefox browser on Windows desktop and Chromebooks

    Click the camera icon to the left of the browser address bar and click the "Allow" button shown in blue below.

  • Microsoft Edge Browser on Windows desktop and Chromebooks

    Click the padlock icon to the left of the browser address bar and ensure both your camera and microphone are set to "Allow"

    Note: If you have previously visited the broadcaster URL and not allowed your camera, you may now see this prompt at the bottom of the screen as shown below.

  • Safari browser on iMac & MacBook (MacOS devices)

    Click "Allow" when prompted to access to your camera and microphone.

    Note: If you have previously visited the broadcaster URL and blocked access to your devices. Navigate to Safari -> Preferences -> Websites -> Camera/microphone where you can reset these to either Ask again or to fully Allow.

  • Chrome browser on Android devices

    Click "Allow" when prompted to allow access to your camera and microphone.

    Note: If you have previously blocked the camera and microphone, click the padlock icon in the address bar and navigate to site settings.

  • Firefox browser on Android devices

    Click "Allow" when prompted to allow Firefox to access to take pictures and record sound.
     
    Note: If you have previously blocked the camera and microphone, click the settings icon in the address bar and navigate to privacy/site settings.

  • Edge browser on Android devices

    Click "Allow" when prompted to allow access to your camera and microphone.

    Note: If you have previously blocked the camera and microphone, click the padlock icon in the address bar and navigate to site settings.

  • Safari Browser on iPhone & iPad (iOS mobile devices)

    In iOS, the default behavior is to BLOCK camera and microphone access. These need to be set to either Allow or Ask in the following settings menus. Settings > Safari > Camera and Settings > Safari > Microphone. If this is set to "Ask" the following screen is displayed when accessing the broadcaster. Click Allow.

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