If you are using an Apple device and you are encountering this issue, most probably you are using the iCloud Private Relay.
To fix this issue, please follow the steps below on your IOS device:
- Go to "Settings"
- Then go to iCloud
- Click on "Private Relay"
- Disable it as shown in the screenshot below
Once you do that, please clear your browser's cache and cookies from the beginning of time and try again.
If the issue persists, please contact us.